a) In the event that a customer pays the subscription fee but decides not to participate in any candidate interviews for any reason, the registration fee of Rs. 1500/2000/3000 is non-refundable.

b) The registration fee of Rs. 1500/2000/3000/- may only be refunded if Hello Nurse is unable to share any profiles because the necessary HELP is not available within 25 working days of receiving the application fee. (In cases where at least one profile has been shared with the customer, there will never be a refund.)

c) Since a Nurse's expected salary is constantly changing, it could be difficult to replace your current Nurse if she is paid differently. In the event that you are unable to update your salary budget to reflect current market rates, NO REFUND requests will be granted. But we'll do everything we can to find a replacement Nurse who will work for the same pay.

d) The client acknowledges that the Nurse will not be subjected to physical, mental, or emotional abuse. In addition, the Client is not permitted to change the job responsibilities or remuneration schedule of the Nurse in any way other than what was agreed upon at the interview and in the contract without prior approval of Hello Nurse in writing. If the Nurse leaves for any of these reasons, www.hellonurse.in won't hire a replacement, there will be NO REFUND, and the contract is null and void.

e) Refund to an extent of 50% of the Service Fees paid by the Customer shall only be processed in favour of the Customer in a case where the Customer finalizes the Attender but decides to end the Services before the scheduled visit of the Attender.

f) No Refund whatsoever shall be given by Hello Nurse for its Services after the scheduled visit of the Attender at the premise of the Customer.

g) All refund requests must be submitted in writing to Hello Nurse on the company's email address.

h) No refund will be issued in the case where the number of the Nurse has been shared with the Customer.

i) Refunds if any, will be processed through the compromise note duly signed between both the parties i.e. Hello Nurse and the Customer.